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Thirteenth: Civil Liability and Criminal Responsibility of the Parties to The Agreement


Thirteenth: Civil Liability and Criminal Responsibility of the Parties to The Agreement
(1) You expressly agree that you are personally liable for the use by you of the application of “TaBkTnaa - طبختنا”.
(2) You shall be liable for the lack of the serious and credible use of the application and you shall be bound to compensate for any losses or damages caused to the application as a result of any illegal use or not permitted by us.
(3) The chef, food deliverer and customers shall provide us with their information and mobile phone number and shall be personally liable for that. Consequently, they shall incur the civil liability and criminal responsibility in case these numbers are stolen or not registered in their names or belonging to another person.
(4) In case the chef, customer or food deliverer changes their information or mobile phone numbers, they shall be bound to notify us of this change. Otherwise, we shall be fully entitled to suspend the membership and to investigate this fact with him as well as taking the appropriate action against him without prejudice to any legal rights or compensation that arises for any other party.
(5) You agree not to use the application “TaBkTnaa - طبختنا” or any service provided via it in an illegal, deceitful or antisocial way as we determine.
(6) You agree not to send any messages characterized by being racial or containing cursing and defamation or bad names, porn pictures or those characterized in general by being decadent.
(7) In case the customer submits a food order and the chef accepts the order by the customer, there will be from this moment a contractual relation between the customer and the chef and the two parties shall incur the legal obligations and incur the contractual and legal liability themselves only.
(8) In case the customer submits the food delivery order and the food deliverer accepts the order by the customer, there will be a contractual relationship between the customer and food deliverer. The two parties shall incur the legal obligations and incur the contractual and legal liability themselves only.
(9) The chef shall be liable in case of breaching the provisions provided for in clause “Ninth” or any conditions and provisions provided for in this agreement. Food deliverer shall be liable in case of breaching the provisions provided for in clause “Eleventh” or any conditions and provisions provided for in this agreement. The customer shall be liable in case of breaching the provisions provided for in clause “Tenth” or any conditions and provisions provided for in this agreement.
(10) The chefs on shall be liable in relation to complying with the laws and regulations in force and following the measures and standard applied in the state and which are internationally applied in connection with the preparation and selling of food.
(11) Food deliverer shall be personally liable for all his acts and behaviors towards the customer who shall not be entitled to have recourse against us. In case the food deliverer did any act that conflicts with the law or this agreement, the customer has to report to competent authorities for taking their actions then he notifies us to take an administrative action against the food deliverer within the application such as suspending his membership or closing finally his account.
(12) The customers shall be personally liable for all his acts and behaviors towards the chef or food deliverer and the food deliverer shall not be entitled to have recourse against us. In case the customer did any act that conflicts with the law or this agreement, food deliverer has to report to the competent authorities to take their actions then he notifies us to take an administrative action only against the customer. This action might be the prohibition of his use of the application once more.
(13) In case of the breach by the user (Chef, Customer, Food deliverer) of any of the conditions or provisions of this agreement, the application of “TaBkTnaa - طبختنا” shall be entitled to take an administrative action only within the application. This action might be the suspension of membership for a time period or a permanent ban on the user in breach. He shall not be entitled in this case to register in the application once more except with an express consent of the application of “TaBkTnaa - طبختنا”.
(14) The prejudiced party (Chef, Customer, and Food Deliverer) who is harmed as a result of the breach by any of the parties to this agreement (Chef, Customer, Food Deliverer) has to take all the necessary legal procedures against the party who committed the illegal act without having recourse to or against us. The prejudiced party has to notify us of the breach only to take an action within the application either through suspending membership or permanent ban on it.
(15) The customer shall be entitled to submit a complaint to the application of “TaBkTnaa - طبختنا” against the chef in case food conflicts with the conditions and provisions or conflicts with the recipes of food laid down by the chef or conflicts any health stipulations, laws, regulations or standards in force in the area of preparing food. The application of “TaBkTnaa - طبختنا” investigates the complaint and imposes the necessary penalties that are represented by (Permanent or temporary ban on the membership of the chef or the imposition of a financial penalty), all these penalties severally or separately or any other penalties we consider appropriate according to our discretion in each case per se.
(16) The customer shall be entitled to submit a complaint to the application of “TaBkTnaa - طبختنا” against the food deliverer in case of not delivering the meal after being prepared by the chef or the delay of delivery time specified by the application as well as eating the meal or part of it being reckless for the meal or closing the application during the delivery, the application of “TaBkTnaa - طبختنا” investigates the complaint and imposes the necessary penalties that are represented by (Permanent or temporary ban on the membership of food deliverer or imposition of a financial penalty) or all these penalties severally or separately or any other penalties we consider appropriate according to our discretion in each case per se.
(17) The chef shall be entitled to submit a complaint to the application of “TaBkTnaa - طبختنا” against the customer in case of his abstention from receiving the order or from paying the price of meals, the application of “TaBkTnaa - طبختنا” investigates the complaint and imposes the necessary penalties that are represented by (Permanent or temporary ban on the membership of customer or imposition of a financial penalty) or all these penalties severally or separately or any other penalties we consider appropriate according to our discretion in each case per se.
(18) The application of “TaBkTnaa - طبختنا” shall be entitled to punish the food deliverer in case of his breach of the obligation to deliver the orders within the area he previously determined in spite of being online in relation to the application.
(19) The penalties imposed by the application of “TaBkTnaa - طبختنا” on the parties to this agreement (Chef, Customer, Food Deliverer) shall not affect adversely the right of each party to take all the legal procedures he considers appropriate according to his discretion without having recourse against us and without the liability of the application.
(20) You agree to compensate the application of “TaBkTnaa - طبختنا” and to acquit its liability as well as defending it against all the actions and claims brought or claimed by third parties as a result of your use of application or due to the violation of these conditions and terms or the breach of the rights of the other users.
(21) In case you violated this agreement, the application of “TaBkTnaa - طبختنا” shall reserve its right to recover any amounts due to us from you as well as any losses or damages caused by you. And the application shall be entitled to take the legal procedures or to resort to competent courts to file civil or criminal actions against you.
(22) The application of “TaBkTnaa - طبختنا” doesn’t ensure to take actions against all the violations of this agreement. Not taking legal procedures in relation to any of the cases of violation shall not mean a waiver of our right to take these procedures at any time we consider appropriate.
(23) You shall be bound by all the laws and regulations in force within the state in which you use the application in relation to your use of the application and shall incur all the liability arising from your breach of the laws and regulations also you shall be bound by all the conditions and provisions provided for in this agreement.


(24) You declare that you will notify us in case of the existence of any publications, materials or transactions that seem to violate this agreement.