With TaBkhTnaa .. enjoy homemade food

Conditions and Provisions


Agreement of Using “The Application of TaBkTnaa - طبختنا
Welcome to the application of “TaBkTnaa – طبختنا”.
The application of “TaBkTnaa - طبختنا” works as an intermediate online platform that allows customers to order food online over the internet from chefs who are skilled at cuisine and wishing to sell it via the application. The purpose of this application is to provide an easy means to the customers in order to enable them to order food in their places through having access to chefs’ food menus and choosing the meals they like as well as applying for their delivery by the food deliverers to the place they want in accordance with the following conditions and provisions:

First: Basic Explanatory Provisions
In this agreement unless otherwise required by the context, the following terms shall have the meanings referred to.
“The application”, and “we” the first person pronoun as well as the possessive pronoun” shall refer to the application of “TaBkTnaa - طبختنا” owned by MR. ABEDLQADER WAHID ABEDLQADER MUGHRABI who has the Jordanian nationality.
“Agreement” shall refer to this document as well as the conditions and provisions contained herein.
“Appendix of The Agreement” shall involve all the descriptions of the services published on the home page of the application or the subsequent pages as well as all the contracts which supplement this agreement and which shall form an integral part of this agreement.
“Customer” is the person registered in the application in the form devoted to customers and who wishes to buy food from one of the cooks registered in the application.
“Chef” is the person registered in the application in the form devoted to chefs and who provides the services of selling food to the customers via the application.
“Food Deliverer” is the person registered in the application in the form devoted to food deliverers and who provides the services of food delivery from the chef’s place to the customer’s. The chef might carry out the role of food deliverer and hence the conditions and provisions of the chef in addition to the conditions and provisions of food deliverer shall apply to the chef.
“Parties to the Agreement” shall refer to all the persons who submit to the conditions and provisions provided herein including the rights and obligations.
“User” shall refer to each person who visits or uses the application in any of its forms whether he is a customer, chef or food deliverer etc.
“Meal” is the food and drinks of all kinds that are prepared and sold to the customer.
Second: The Legal Nature of Services of The Application “TaBkTnaa - طبختنا
(1) The application of “TaBkTnaa - طبختنا” works as an intermediate online platform that allows the communications among the customer, chef and food deliverer and our role doesn’t exceed that. We don’t have a supervisory or monitoring authority over the chef or food deliverer. We don’t represent the customers and we aren’t agents of customers. Moreover, the provisions of labor, agency, sponsorship laws and other legal provisions connected with the legal liability for the acts of servants or third parties shall not apply to us. You expressly agree on the nature of our work and role and you deal via the application out of these terms.
(2) The application of “TaBkTnaa - طبختنا” shall not be deemed to be owner of products, preparatory of products, employer, customer, chef, or food deliverer.
(3) The application of “TaBkTnaa - طبختنا” shall not be deemed to be an internet service provider, shelter provider or information content provider. Also, it shall not be treated as a publisher of any content published via the application or via any property available for communication via the application including messages, chatting etc.
(4) You know of and agree on the exemption of the application of “TaBkTnaa - طبختنا” from any liability arising from the acts of third parties .Whether he is a chef, food deliverer or customer etc.
Third: The Legal Nature of the Agreement of Using the Application of “TaBkTnaa - طبختنا”.
(1) This agreement and its appendixes shall be deemed to be the entire and final agreement between the application of “TaBkTnaa - طبختنا” on one hand and the chef, food deliverer, customer and any person visiting or using the application or any of its features or advantages on the other hand.
(2) This agreement shall be deemed to be a valid contract satisfying the legal conditions and elements and shall be enforceable against all said parties. Its provisions and obligations shall be binding on all of them and neither party may derogate from it or terminate it since it has resulted in its legal effects.
(3) All parties (Application, chef, food deliverer, customer) declare that this agreement forms the entire agreement among them. They declare that they didn’t rely on any emphasis whether oral or written for accepting this agreement other than the provisions stated herein.
(4) The description of the services and the subsequent pages of the application prepared by the application of “TaBkTnaa - طبختنا” shall form an integral part of this agreement.
(5) The contracts supplementing this agreement shall form an integral part of the agreement and they shall be governed by the conditions and provisions which apply to this agreement. Also, this agreement shall be indivisible.
(6) The amendments of this agreement shall have the same legal provision and effect of this agreement.
Fourth: The Use of The Application of “TaBkTnaa - طبختنا
You declare that you have the legal capacity necessary for concluding and accepting this agreement and that you have the full unrestricted legal authorities according to the following conditions:
(1) It is stipulated for the user of the application of “TaBkTnaa - طبختنا” that he is 18 years old.
(2) It is stipulated for the user of the application of “TaBkTnaa - طبختنا” that he has the legal capacity necessary for concluding contracts and we shall not be responsible for ascertaining the capacity of any of the users of the application.
(3) with your use of the services of the application of “TaBkTnaa - طبختنا” you agree on this agreement and you declare are that you are legally bound by the conditions and provisions provided for in this document or its amendments.
(4) The application of “TaBkTnaa - طبختنا” makes available three types of accounts “Chef’s Account”, “Food Deliverer’s Account” and “Customer’s Account”. As soon as you register in any of these accounts, you represent yourself only. The account shall be based on the personal consideration and you may not claim that you have registered on behalf of a company, institution, any entity or any other person.
(5) It is stipulated that the user registers in his personal name that is real and getting away from the use of any nicknames.
(6) It is stipulated that the user puts his photo in his account and not any photo of a third party or a photo that doesn’t express the user. We shall reserve the right to close any account that contradicts with that taking into account that the attached photos and documents belong to the administration of the application and the photos will never be shown to the users of the application except with the consent of chefs except the photo of the account that will be shown to the users as soon as the chef uploads it.
(7) The services of the application are available in all parts of the world and you declare and agree that you are bound by all the conditions and provisions provided for in this agreement regardless of the state to which you belong or through which you enter into the application or on whose territory the services of the application are received.
(8) You declare and agree upon the application of the conditions and provisions of this agreement to you even if they conflict with the supplementary rules of law in your country and you declare that in case this agreement conflicts with the jus cogens in your country, you will not use the services of this application.
(9) The parties to this agreement under takes to provide their mobile phone that are registered in their names and they undertake to provide us this any change of the number registered with us and to update it regularly.
(10) The user undertakes to precisely enter the information required to be entered in the application and he shall be responsible for regularly reviewing this information for the purpose of correcting, modifying or renewing it as long as you have new information regarding this and you are required to keep all the data and documents proving that.
(11) All the information you disclose must be real, updated and correct and express yourself and match with what is required in the registration form we have.
(12) In case you have provided incorrect, unprecise, non-synchronized, or incomplete information or in case we have reasonable reasons to suspect that this information is incorrect, unprecise, non-synchronized, in complete or inconsistent with this agreement of use and without prejudice to any other rights under this agreement or the law, we will suspend or cancel your membership.
(13) The user undertakes that he is responsible for maintaining the confidentiality of the information in his account such as the user name and password and that he is responsible for any disclosure to third parties in relation to this information. Also, he is responsible for any use done by any person to whom he disclosed this confidential information.
(14) The user undertakes to report immediately in case of penetrating the account or its theft as well as discovering any illegal use of this account in the application in order for us to be able to take the technical actions necessary for maintaining the account.
(15) You may not use another person’s account at any time without having an express consent from the application of “TaBkTnaa - طبختنا”.
(16) The user is bound to notify us in case of discovering any illegal use of the application.
(17) We reserve the right to cancel the account that haven’t been confirmed yet or are inactive for a long time.
(18) The user declares that under this agreement he will not rely on any promises, guarantees or emphasis by or on behalf of the application of “TaBkTnaa - طبختنا” except what is provided for in this agreement.
(19) The use of the application of “TaBkTnaa - طبختنا” might be coupled with making available services or content of other bodies that aren’t under our control. Consequently, you declare that other conditions, provisions and policies of privacy apply to your use of the services and content of the bodies not belonging to us.
Fifth: Granted Licences
(1) Through being bound by the conditions of use or any conditions of the service and through paying any applied fees, the application grants you a limited and unexclusive licence that is non-assignable and may not be subleased to have access to the non-commercial use of the services of the application of “TaBkTnaa - طبختنا”.
(2) This license doesn’t involve the reselling or any commercial use of any of our services or their content. Also, it doesn’t involve any copy of the information available about the account in the favor of third parties or the use of means of getting data as well as any use of the tools of collecting and eliciting the similar data.
(3) You may not reproduce or make typical copy of this application, copy, sell, resell any part of it or use it in a different way for purposes of commercial or non-commercial exploitation of it without having an express written consent by the application of “TaBkTnaa - طبختنا”.
(4) You may not use any descriptive marks or any other “hidden text” which exploits the name “TaBkTnaa - طبختنا” or its trademark without an express written consent by the application.
(5) You aren’t licenced in any of the forms to publish any link of websites or another applications via the application or through any features available within the application including messages, chatting or through the evaluation services.
(6) You may use our services in the form only legally permitted and according to the conditions of the agreement.
(7) You may not misuse our services in any of the forms.
(8) The licences granted by us shall terminate in case you don’t comply with these conditions of use or any conditions of another service.
(9) All rights not expressly granted to you to these conditions of or any conditions of another service shall be reserved by the application of “TaBkTnaa - طبختنا”.
Sixth: Policy of Privacy and Confidentiality.
(1) We might ask you during the registration process or at any time to provide us with personal information about you including but not limited to the name, the age, address, mobile phone number.
(2) The user shall grant us a non-exclusive, unlimited and irrevocable licence to use his personal information submitted by him in the registration form online for the purposes of providing services, updating them or notifying him of matters connected with providing the services of the application.
(3) The parties to this agreement (Chef, Food Deliverer, Customer) shall be bound to maintain the confidentiality and privacy of their personal data and they declare and shall be personally liable that the disclosure by any of them of the personal information to the other party is without any intervention by us and he shall be liable for that and we shall not incur any liability.
(4) Food deliverer and customer shall be bound to maintain the confidentiality and privacy of the other party’s Data he obtained through the implementation of the delivery process and they declare that this information is confidential and may not be disclosed without the consent of the other party.
(5) The parties shall be bound not to disclose any personal information through the use of messages within the application and they shall be personally liable for any disclosure of this kind.
(6) The parties shall entitle us to use GPS to specify his location in order for the food deliverer to reach him easily and chef and customer expressly declare that this use is permitted by them.
(7) The parties undertake to maintain the secrets of the application and each of them shall be liable to us for any breach of the confidentiality of the application and its processes.
(8) You shall be bound to abstain from disclosing any information connected with the operating of the application to third parties whether for free or not.
(9) You shall be bound to maintain the confidentiality of all the information connected with the details of the transactions via the application and not to use it in whichever form and you shall be legally liable and liable in contract for any illegal use or not permitted in relation to this information.
(10) You declare that you avoid the following of any means that helps the collection of information about the other users including the mobile numbers and their other means of telecommunications.
(11) You know and agree that the internet isn’t a safe means and the confidentiality of your personal information can’t be fully ensured.
(12) We on our part undertake within the limits legally permitted not to uncover your confidential information and not to use it in a way that conflicts with your right to privacy.
(13) We undertake not to circulate your information and not to sell it to third parties. But you shall entitle us to allow our employees to deal with your personal information within the limits of providing the services.
(14) The application will not disclose your personal information except in case of a judicial decision or a decision rendered by a judicial body that binds on us to do so.
Seventh: Telecommunications


(1) You agree to obtain telecommunications from us and we will communicate with you via the mobile phone number or via the notifications of the application or via the other services of the application of "TaBkTnaa - طبختنا".

(2) You agree that all agreement, notices, disclosures and other telecommunications done by us online satisfy all the legal conditions as if they were written with all their legal effects.
(3) The application of “TaBkTnaa - طبختنا” requires your consent during the registration process to sending messages on your mobile phone or via the application for promotion purposes to inform you of any changes, advantages or new activities added to your application.
(4) In case you decide at any time that you don’t want to receive promotion messages, you can deactivate the receiving of these messages through correspondence with us. But in this case we don’t ensure that you will enjoy our services fully.
(5) Any notices required to be reported to the application of “TaBkTnaa - طبختنا” under this agreement must be sent via the features available within the application.
Eight: Intellectual Property Rights
(1) Copyrights:
1. This application shall be deemed to be an intellectual work of art and its copyrights shall be owned by MR. ABEDLQADER WAHID ABEDLQADER MUGHRABI who has the Jordanian nationality and he is the author of this program and shall reserve all the material rights including the rights of direct and indirect exploitation of this application. Also, he shall reserve all the moral rights including the right to publish this application, the right to withdraw it or modify it and the right to attribute this application to its author (The Right to parenthood) and the right to respect this application.
2. The application and ideas expressed within it shall be our intellectual property rights. Any imitation or plagiarism of the application or some of its services (including ideas, texts, symbols and software) shall be deemed to be a violation of our copyrights for which we will take all the legal procedures against the perpetrator of the said violations.
3. All the contents included or available within the services of the application of “TaBkTnaa - طبختنا” such as (texts, logos, pictures, graphs, voice, recordings, icon buttons, digital contents, materials that are uploaded, software and collection of data) shall be the property of the application and shall be protected by Jordanian laws and the international copyrights laws.
4. The collection of all data inserted in the service of “TaBkTnaa - طبختنا” or making it available by any of our services shall be exclusively and privately owned by the application of “TaBkTnaa - طبختنا” and protected under the Jordanian laws of copyrights and the international ones and also shall be protected under the international conventions in force such as Bern Convention and TRIPS Agreement.
(2) Trademarks:
1. “TaBkTnaa - طبختنا” and logos connected with it shall be our trademarks and/or our services marks.
2. Pictures, logos, headers of pages, icon buttons, texts and services names shall be trademarks and commercial designs of the application of “TaBkTnaa - طبختنا”.
3. Reproduction of trademarks or commercial designs of the application of “TaBkTnaa - طبختنا” in any media or advertising means shall be prohibited without a written permission from us.
4. Trademarks and commercial designs of the application of “TaBkTnaa - طبختنا” may not be used for contacting any product or service that doesn’t belong to us not to cause harm to the position and credibility of the application of “TaBkTnaa - طبختنا” or to cause harm to its customers.
Ninth: Conditions and Provisions of the Chef
(1) Chef’s registration with us is based on the personal consideration. Consequently, the chef shall not be entitled to assign his account to third parties and shall not entitled to delegate any one other than him to carry out the acts of cooking an food preparation he agreed to carry out.
(2) The chef shall be bound before registration in the application of “TaBkTnaa - طبختنا” to conduct blood and stool examinations in an accredited hospital or clinic. It is stipulated for accepting his membership to the application that he attaches these approved and sealed examinations and the chef shall be solely liable for the validity and legality of these examinations and that he has obtained them from their legal sources.
(3) The chef shall be bound to follow the laws and regulations in force and to follow all the standards and measures in effect in the area of food preparation. Also, he shall be bound to follow the cleanliness standards, FDI Conditions, Conditions of Ministry of Health and all the conditions that must be followed.
(4) The chef shall be bound to carry out the process of cooking and food preparation by himself and not to authorize anybody other than him to carry out the process of cooking and food preparation on his behalf or to assist him in it. In case of the chef’s getting assisted by another person, this person must be registered in the application and he must satisfy all the conditions that must be satisfied by the chef including the required documents.
(5) The chef shall be bound that the description of food provided by him is in conformity with the laws and regulations in force and doesn’t conflict with public order and it is actually in conformity with what is provided to the customer.
(6) The chef shall be bound not to prepare any food whose circulation is legally prohibited or in contravention of the provisions of Islamic law.
(7) The chef shall be bound to slay animals in accordance with Islamic law.
(8) The chef shall be bound by the body cleanliness, hands wash and the cleanliness of the clothes he wears during the process of food preparation.
(9) The chef shall be bound to wear the gloves while cooking. Also, he shall be bound to make available garbage containers with lids automatically closed after use.
(10) The chef shall be bound that food is free from insects, unhealthy things or any other waste.
(11) The chef shall be bound to use healthy water fit for cooking and free from pathogens. Also, he shall be bound to use pure, good and fit for use oil which is a product produced by a known reputable company.
(12) The chef shall be bound to ensure the fitness and cleanliness of the tools and pots used for cooking as well as the cleanliness of the pots for ensuring the high quality of food that is edible and free from pathogens. Also, he shall be bound that these tools and pots are free from any odours that might be loathsome or might lead to a change of the food flavor.
(13) The chef shall be bound that the place devoted to cooking is free from cockroaches, insects, rodents and mice and free from cracks in the ground that might be a place for insects and rodents. Also, he shall be bound that the place devoted to cooking isn’t a breeding ground for the growth of bacteria and fungi.
(14) The chef who has a warehouse for storing foods shall be bound to maintain the cleanliness of this warehouse and all its contents as well as the inexistence of insects, rodents, mice or cockroaches in this warehouse. Also, this place must satisfy all the health stipulations and standards in force in relation to the safety of food.
(15) The chef shall be bound to carry out the process of cooking and preserving food away from dust and smoke. Also, he shall be bound to cover foods and not to leave them uncovered.
(16) The chef shall be bound to preserve meat and vegetables as well as the other food stuff in a place that is well cooled not to go bad or lead to food poisoning. Also, he shall be bound to store them in appropriate conditions in relation to cleanliness as well as being free from any chemical pollution.
(17) The chef shall ensure the quality and fitness of food that is being prepared by him. In addition, he shall be bound that these foods and their ingredients are fresh and he must get away from the use of artificial flavours for the purpose of concealing the bad quality or unfitness of food.
(18) The chef declares that he isn’t employed by us and we aren’t his employer and we have no monitoring or supervisory authority over him. He also declares that he is personally liable for his work and we aren’t legally liable or liable in contract for him.
(19) The chef knows and declares that we don’t provide him with medical insurance while food preparing and cooking. The relationship between the chef and the application isn’t a working relationship.
(20) The Chef knows and declares that we don’t have a working relationship, legal representation, agency or others with the customer. In case of the breach by the customer of any of the chef’s rights, food deliverer shall take all his legal affairs without having recourse to us or against us.
 (21) It isn’t permitted for you as a chef to use the processes done within the application in another websites or application, to exploit your evaluations you have got in another websites or applications or to provide our application with the ratings you've obtained from other sites and applications.
(22) You undertake not to conclude any ostensible agreements with customers to sell ostensible meals for the purpose of benefiting from the positive evaluation given by customers in the application. In case we discover such practices, we will suspend or close your account with us.
(23) In case the chef changes his mobile phone number or assign it to a third party, he undertakes to notify us of the new number and to activate the account once more in the methods of activation approved by us.
(24) The chef shall be bound not to communicate with customers, implement the orders or carry out transactions outside the framework applied within the application. In case of breach of these obligations, the applications shall be entitled to permanently or temporarily suspend the chef in relation to the use of the application or to deprive him of the advantages he gets such as collecting points and to reduce the percentage of deduction due for the application from the price of his sold meals.
Tenth: Conditions and Provisions of Customers
(1) The customer shall be solely liable for the account connected with his mobile phone and he shall be liable for any illegal use not permitted that is done via his account in the application.
(2) The customer has to have access to the information and recipes of meals provided by chef’s and has to make sure by himself of the quality of food, how fit it is and its conformity with the laws, regulations, standards and measures in force in this regard.
(3) The customer knows and declares that the food is prepared only by chefs without any intervention by the application of “TaBkTnaa - طبختنا”.
(4) The customer shall be solely liable for the correctness of delivery addresses he gives to food deliverers and he shall incur any liability arising from the delay as a result the wrong addresses of delivery. Also, he shall incur the liability in case the food deliverer couldn’t deliver the food to him as a result of the wrong address, above mentioned.
(5) The customer shall be bound to pay for the meals and the specified delivery fee.
(6) The customer shall be bound that his evaluation of the service provided by the chef or food deliverer doesn’t involve any insult or bad names and that the criticism or evaluation is within the limits legally permitted.
(7) The customer knows and declares that we aren’t an employer and don’t have a monitoring or supervisory authority over the chef or food deliverer and that they are completely independent in their work.
(8) The customer declares that we don’t represent him against third parties and we aren’t considered to be his agent and he is personally liable to the chef and food deliverer in case of breach of the conditions and provisions provided for in this agreement or in case of breach of the legal texts and provisions in force inside the state whose law and judiciary have jurisdiction to resolve the dispute that might arise between the customer and the chef or the food deliverer.
(9) In case of the change by the customer of his mobile phone number or the assignment by him of it to third parties, he undertakes to notify us of the new number and to activate the account once more with the methods of activation approved by us.
(10) The customer shall be bound to treat the food deliverer in a good way.
(11) The customer shall be bound not to communicate with the chef and food deliverer or give orders to them outside the framework applied within the application. In case of breach of this obligation, the application shall be entitled to permanently or temporarily suspend the customer in relation to the use of the application or to deprive him of the advantages he gets such as collecting points or the free meals.
Eleventh: Conditions and Provisions of Food Deliverer
(1) The registration of the food deliverer within the application is based on the personal consideration. Consequently, he may not assign his account to third parties or delegate anyone other than him to carry out the acts of delivery he agreed upon.
(2) The food deliverer shall be prohibited from registering in more than one account. In case we discover that, we shall be fully entitled to suspend or terminate his account in the application.
(3) Food deliverer is solely liable for the account connected with his mobile phone and he shall be liable for any illegal or unpermitted use done via his account in the application.
(4) Food deliverer declares that he shall be personally liable for delivering meals without the incurring by the application of “TaBkTnaa - طبختنا” of any liability.
(5) Food deliverer undertakes to get all work permits necessary therefore according to the laws in force within the state in which he exercises his activity via the application.
(6) Food deliverer undertakes to get all the licences and legal documents necessary for the means of transport he uses while delivering the orders. Also, he declares that these licences and papers have been obtained from their legal sources without the incurring by the application of any liability.
(7) Food deliverer must have a valid driving licence in effect in the city in which he exercises his activity and he shall renew it within the time limits legally specified. Also, food deliverer declares that this licence is valid and legal and that he got it from its legal sources and he shall be criminally responsible for otherwise.
(8) In case food deliverer has a bike, he shall not be entitled to deliver orders for more than one kilometer.
(9) The means of transport devoted to food delivery must have a special box for preserving hot meals and a vacuum flask for keeping cool.
(10) Food deliverer shall be bound to carry out delivery according to the agreement between him and the customer without the incurring by us of any legal liability.
(11) Food deliverer shall be bound to keep the meals he delivers and not to be reckless with these meals as well as keeping them intact until he delivers them to the customer.
(12) Food deliverer declares that he will not claim the customer to pay more than the free determined for delivery.
(13) Food deliverer declares that he isn’t our employee and we aren’t an employer and we don’t have a monitoring or supervisory authority over him. Also, he declares that he is personally liable for his work without the incurring by us of any contractual or legal liability.
(14) He knows and declares that we don’t provide any medical insurance for the food deliverer during the delivery process. The relationship between food deliverer and the application isn’t a working relationship.
(15) Food deliverer knows and declares that we don’t have a working relationship, legal representation or agency relationship with the customer. In case of the breach by the customer of any of the food deliverer’s right, food deliverer shall take all his legal procedures without having recourse to or against us.
(16) You aren’t permitted as a food deliverer to use the processes done within the applications in another websites or applications. Also, you aren’t permitted to exploit your evaluation in the application in another websites or applications or to provide our application with the ratings you've obtained from other sites and applications .
(17) In case of the change by the food deliverer of his mobile phone number or the assignment by him of it to third parties, he undertakes to report the new number to us and to reactivate the account with the activation methods approved by us.
(18) Food deliverer shall be bound to treat the customer in a good way.
(19) Food deliverer shall be bound not to communicate with the chef or customer or to implement any orders outside the framework in force within the application. In case of his breach of these obligations, the application shall be entitled to permanently or temporarily suspend the food deliverer in relation to the use of the application or to deprive him of the advantages he gets such as collecting points and reducing the percentage of deduction due for the application from the fee of delivering orders he did.
Twelfth: Policy of Payment
(1) The customer shall be bound to pay the price of meals and the delivery fee.
(2) The application shall receive a commission from the parties to this agreement in return for providing the services of communication among them. This commission changes from time to another. Your continuity of using the application shall be deemed to be an express consent to your obligations to pay the commission determined for us.
(3) The application of “TaBkTnaa - طبختنا” shall reserve the right to modify the policies of fees and payment at anytime it considers appropriate.
(4) Payment Mechanisms Approved By the Application of “TaBkTnaa - طبختنا”:
(A) Direct cash Payment (Cash)
1. In case the chef delivers the meals to the customer, he shall receive the price of the meals from the customer. The chef undertakes in this case to transfer the funds due to the application in the bank account of the application of “TaBkTnaa - طبختنا”.
2. In case the customer receives the meals from the chef, the chef shall receive the price of meals from the customer. The chef undertakes in this case to transfer the funds due to the application of “TaBkTnaa - طبختنا”.
3. In case meals are delivered by food deliverer, he shall receive the price of meals from the customer and he shall transfer the amounts he receives from the customer to the bank account of the application within the time limit specified by the management of the application. Then, the application shall transfer the amounts due to chefs after deducting the dues of the application agreed upon.
4. In all preceding cases, the chef and food deliverer undertake to transfer the funds to the bank account of the application of “TaBkTnaa - طبختنا” even if each of them doesn’t have a bank account.
5.  The chef and food deliverer undertake to keep the funds they received from customers and they received them in custody. If  they don’t transfer these funds to the bank account of the application of “TaBkTnaa - طبختنا” within the time limit specified by the application. In this case, they have committed the crime of breach of faith. Consequently, they shall incur all the civil and criminal liability arising from this fact.
(B) Payment Via The Bank Account:
1. In case the customer has a bank account number, he can transfer the price of meals to the bank account of the application of “TaBkTnaa - طبختنا”.
2. In this case, the application of “TaBkTnaa - طبختنا” shall transfer the price of meals to the bank account of the chef after deducting the funds due to the application.
Thirteenth: Civil Liability and Criminal Responsibility of the Parties to The Agreement
(1) You expressly agree that you are personally liable for the use by you of the application of “TaBkTnaa - طبختنا”.
(2) You shall be liable for the lack of the serious and credible use of the application and you shall be bound to compensate for any losses or damages caused to the application as a result of any illegal use or not permitted by us.
(3) The chef, food deliverer and customers shall provide us with their information and mobile phone number and shall be personally liable for that. Consequently, they shall incur the civil liability and criminal responsibility in case these numbers are stolen or not registered in their names or belonging to another person.
(4) In case the chef, customer or food deliverer changes their information or mobile phone numbers, they shall be bound to notify us of this change. Otherwise, we shall be fully entitled to suspend the membership and to investigate this fact with him as well as taking the appropriate action against him without prejudice to any legal rights or compensation that arises for any other party.
(5) You agree not to use the application “TaBkTnaa - طبختنا” or any service provided via it in an illegal, deceitful or antisocial way as we determine.
(6) You agree not to send any messages characterized by being racial or containing cursing and defamation or bad names, porn pictures or those characterized in general by being decadent.
(7) In case the customer submits a food order and the chef accepts the order by the customer, there will be from this moment a contractual relation between the customer and the chef and the two parties shall incur the legal obligations and incur the contractual and legal liability themselves only.
(8) In case the customer submits the food delivery order and the food deliverer accepts the order by the customer, there will be a contractual relationship between the customer and food deliverer. The two parties shall incur the legal obligations and incur the contractual and legal liability themselves only.
(9) The chef shall be liable in case of breaching the provisions provided for in clause “Ninth” or any conditions and provisions provided for in this agreement. Food deliverer shall be liable in case of breaching the provisions provided for in clause “Eleventh” or any conditions and provisions provided for in this agreement. The customer shall be liable in case of breaching the provisions provided for in clause “Tenth” or any conditions and provisions provided for in this agreement.
(10) The chefs on shall be liable in relation to complying with the laws and regulations in force and following the measures and standard applied in the state and which are internationally applied in connection with the preparation and selling of food.
(11) Food deliverer shall be personally liable for all his acts and behaviors towards the customer who shall not be entitled to have recourse against us. In case the food deliverer did any act that conflicts with the law or this agreement, the customer has to report to competent authorities for taking their actions then he notifies us to take an administrative action against the food deliverer within the application such as suspending his membership or closing finally his account.
(12) The customers shall be personally liable for all his acts and behaviors towards the chef or food deliverer and the food deliverer shall not be entitled to have recourse against us. In case the customer did any act that conflicts with the law or this agreement, food deliverer has to report to the competent authorities to take their actions then he notifies us to take an administrative action only against the customer. This action might be the prohibition of his use of the application once more.
(13) In case of the breach by the user (Chef, Customer, Food deliverer) of any of the conditions or provisions of this agreement, the application of “TaBkTnaa - طبختنا” shall be entitled to take an administrative action only within the application. This action might be the suspension of membership for a time period or a permanent ban on the user in breach. He shall not be entitled in this case to register in the application once more except with an express consent of the application of “TaBkTnaa - طبختنا”.
(14) The prejudiced party (Chef, Customer, and Food Deliverer) who is harmed as a result of the breach by any of the parties to this agreement (Chef, Customer, Food Deliverer) has to take all the necessary legal procedures against the party who committed the illegal act without having recourse to or against us. The prejudiced party has to notify us of the breach only to take an action within the application either through suspending membership or permanent ban on it.
(15) The customer shall be entitled to submit a complaint to the application of “TaBkTnaa - طبختنا” against the chef in case food conflicts with the conditions and provisions or conflicts with the recipes of food laid down by the chef or conflicts any health stipulations, laws, regulations or standards in force in the area of preparing food. The application of “TaBkTnaa - طبختنا” investigates the complaint and imposes the necessary penalties that are represented by (Permanent or temporary ban on the membership of the chef or the imposition of a financial penalty), all these penalties severally or separately or any other penalties we consider appropriate according to our discretion in each case per se.
(16) The customer shall be entitled to submit a complaint to the application of “TaBkTnaa - طبختنا” against the food deliverer in case of not delivering the meal after being prepared by the chef or the delay of delivery time specified by the application as well as eating the meal or part of it being reckless for the meal or closing the application during the delivery, the application of “TaBkTnaa - طبختنا” investigates the complaint and imposes the necessary penalties that are represented by (Permanent or temporary ban on the membership of food deliverer or imposition of a financial penalty) or all these penalties severally or separately or any other penalties we consider appropriate according to our discretion in each case per se.
(17) The chef shall be entitled to submit a complaint to the application of “TaBkTnaa - طبختنا” against the customer in case of his abstention from receiving the order or from paying the price of meals, the application of “TaBkTnaa - طبختنا” investigates the complaint and imposes the necessary penalties that are represented by (Permanent or temporary ban on the membership of customer or imposition of a financial penalty) or all these penalties severally or separately or any other penalties we consider appropriate according to our discretion in each case per se.
(18) The application of “TaBkTnaa - طبختنا” shall be entitled to punish the food deliverer in case of his breach of the obligation to deliver the orders within the area he previously determined in spite of being online in relation to the application.
(19) The penalties imposed by the application of “TaBkTnaa - طبختنا” on the parties to this agreement (Chef, Customer, Food Deliverer) shall not affect adversely the right of each party to take all the legal procedures he considers appropriate according to his discretion without having recourse against us and without the liability of the application.
(20) You agree to compensate the application of “TaBkTnaa - طبختنا” and to acquit its liability as well as defending it against all the actions and claims brought or claimed by third parties as a result of your use of application or due to the violation of these conditions and terms or the breach of the rights of the other users.
(21) In case you violated this agreement, the application of “TaBkTnaa - طبختنا” shall reserve its right to recover any amounts due to us from you as well as any losses or damages caused by you. And the application shall be entitled to take the legal procedures or to resort to competent courts to file civil or criminal actions against you.
(22) The application of “TaBkTnaa - طبختنا” doesn’t ensure to take actions against all the violations of this agreement. Not taking legal procedures in relation to any of the cases of violation shall not mean a waiver of our right to take these procedures at any time we consider appropriate.
(23) You shall be bound by all the laws and regulations in force within the state in which you use the application in relation to your use of the application and shall incur all the liability arising from your breach of the laws and regulations also you shall be bound by all the conditions and provisions provided for in this agreement.
(24) You declare that you will notify us in case of the existence of any publications, materials or transactions that seem to violate this agreement.
Fourteenth: Conditions of Exemption from Liability or Limiting It
(1) We provide our services “as they are available” without any promises or guarantees of any kind whether express or implied through the use of this application, it’s content or services provided by it.
(2) The application shall not be liable in all cases for any direct, indirect or dependent losses, loss of profits or damage to the fame whatsoever as a result of disclosing your user name and/or password.
(3) The application of “TaBkTnaa - طبختنا” doesn’t sell any kind of foods and doesn’t directly or indirectly intervene in the work of chef. Also, this application doesn’t produce, manufacture or prepare any food prepared by the chefs and what we provide is only the means of communication among the chefs, customers and food deliverers. Consequently, the customer shall exempt us from the full liability for any minor or major damages that might be caused by having the foods bought from the chefs.
(4) The application of “TaBkTnaa - طبختنا” doesn’t accredit the foods provided by the chefs, their ingredients, type or quality or the compliance by the chefs with the laws and regulations in force in relation to the preparation and validity of food. The liability for that shall lie solely on the chef.
(5) The application of “TaBkTnaa - طبختنا” doesn’t guarantee the corresponding by the foods offered via the application with what is actually sold to customers.
(6) Chefs might provide certain guarantees to the customers such as food free from some components or food prepared according to globally recognized standards. The application of “TaBkTnaa - طبختنا” doesn’t ensure such guarantees directly or indirectly. Also, we don’t ascertain them. Consequently, the chef only shall incur the liability in relation to making available these guarantees.
(7) The application of “TaBkTnaa - طبختنا” shall not incur any liability for unhealthy foods or in case one of the ingredients of these foods is unhealthy or prohibited from being used, the chef only shall be liable for that.
(8) The application of “TaBkTnaa - طبختنا” shall not be liable in case the food doesn’t satisfy the expectations of customers or is unacceptable for them.
(9) The application of “TaBkTnaa - طبختنا” shall not be directly or indirectly liable for the bad conditions of storage of foods by food deliverers while delivering them to customers. Also, the application shall not be liable for any minor or major damages resulting therefrom.
(10) The application of “TaBkTnaa - طبختنا” shall not be liable for the delay of food deliverer in relation to the food delivery to the customer whether this delay is intentional, unintentional or arising from negligence.
(11) The application of “TaBkTnaa - طبختنا” doesn’t provide any sort of guarantee in relation to foods and doesn’t provide refunding services of foods.
(12) The application of “TaBkTnaa - طبختنا” shall not be liable for any damages caused to the customer as a result of eating the foods sold by the chef. We shall not be liable for food poisoning, dyspepsia or any other health damages. Also, we shall not be liable for any body damages caused to the customer as a result of eating foods. The chef shall be solely liable for the damages caused to the customer as a result of eating foods.
(13) The application shall not be liable for any communication between the customer and chef or between the customer and food deliverer that is done outside the system of the application. Also, it shall not be liable for any licit or illicit communication done via the messages available within the application.
(14) The application isn’t responsible for making available any materials to chefs, the orders of the customer, any tools or equipment to food deliverers.
(15) The application shall not be liable for the non-delivery by food deliverer of the food the delay of its implementation or any mistakes done by the food deliverer while implementing the service.
(16) The application shall not be liable for the validity, quality or genuineness of products sold by the chef via the application.
(17) The application shall not be liable for the personal conduct of food deliverer towards the customer. Food deliverer shall be legally and personally liable for that according to the laws in force in the state whose law and judiciary are competent to resolve the dispute that might arise between the customer and food deliverer.
(18) The application shall not be liable for the personal conduct of the customer shall be personally and legally liable for that according to the laws in force in the state whose law and judiciary are competent to resolve the dispute that might arise between the customer and food deliverer.
(19) The application of “TaBkTnaa - طبختنا” doesn’t provide any guarantees that this application, its servers or the messages are free from viruses or other harmful components.
(20) The application of “TaBkTnaa - طبختنا” shall not be legally liable for losses or damages whatsoever that might arise from using this application including but not limited to the direct and indirect damages.
(21) The application of “TaBkTnaa - طبختنا” doesn’t provide any guarantee and shall not incur any liability in relation to the modernity, commonness, precision and quality of information received by the user via the application.
(22) The liability of using or depending on the information that is received or reached by the user through the services of the application of “TaBkTnaa - طبختنا” shall completely lie on this user.
(23) You declare that the application of “TaBkTnaa - طبختنا” is an internet – based service and in spite of exerting our best to keep information safe, we can’t guarantee that information received or transmitted by the user while using the application is safe at all times.
(24) The application of “TaBkTnaa - طبختنا” can’t assure that each user of the application is actually the person he claims to be.
(25) We might at anytime modify, suspend or interrupt the services of the application of “TaBkTnaa - طبختنا” without sending a notification to you thereof. Also, we might suspend your use of our services in case you violate these conditions and terms or in case you have misused these services from our point of view.
(26) The application of “TaBkTnaa - طبختنا”, its officials and employees shall not be legally liable to you or to another party for any direct or indirect loss or any other cost that might arise from, in connection with the performance of this agreement or the provisions of our services.
(27) The user has to protect the application of “TaBkTnaa - طبختنا” and its employees, defend them and compensate them for any losses resulting from any action or claim connected with the application or from an act or negligence by the user, his representative or agents.
(28) Without prejudice to its other rights, the application of “TaBkTnaa - طبختنا” shall be entitled to suspend or cancel your membership or your access to the application at any time without notice and for any reason and to cancel this agreement.
(29) The application doesn’t guarantee that the services or part of them work on all mobile phone. Also, for the devices on which the application works, there might be a delay or breakdowns due to a breakdown in the internet. Consequently, you exempt us from liability therefore.
Fifteenth: General Conditions and Provisions
(1) General Prohibitions:
1. You shall be prohibited as user to publish any means of telecommunications via the application and you undertake that the communication is done among (Chef, Customer, Food Deliverer) in the methods specified within the application of “TaBkTnaa - طبختنا”.
2. Through the use of messages or any other interactive features provided by the application, you shall be prohibited to publish false, defaming, illegal, racial, porn information or information contempting the cultures or violating the intellectual property rights of third parties, political information, information conflicting with public good, threatening national security, contempting religions or promoting any goods or services. Also, you shall be prohibited from any attempt to conclude transactions via these features.
3. You shall be prohibited as a user to publish any links of another applications or websites within the application or involving software or viruses or aiming at any deception or online hacking.
4. You shall be prohibited to use any means of telecommunications resulting from communication via the application or outside the application to achieve any other deals.
5. You shall be prohibited from manipulating or attempting to manipulate the application in any way.
6. You shall be prohibited in any way to intervene the working method of the application or to publicize in any way that you represent us contrary to reality.
7. The visitor of the application of “TaBkTnaa - طبختنا” can provide their ideas, suggestions, comments, questions and any other information provided that they don’t contain illegal information and don’t infringe the privacy or intellectual property rights as well as not causing harm to the rights of third parties or raising rejection and objection.
(2) Taxes and Fees:
1. The user shall be bound to pay all government taxes levied on the activity he exercises via the application.
2. The user shall be bound to pay all the fees and commissions due to the application before the implementation of services.
3. The user shall be bound to pay all the taxes levied on products he buys or sells including the added value tax and other taxes.
4. The user shall be bound to pay the fees of telecommunications companies for the purpose of getting the data connected with the access to the internet.
(3) Assignment of Rights and Obligations:
1. The application of “TaBkTnaa - طبختنا” shall be entitled to transfer all the rights mentioned in this agreement to third parties without any objection by the user. All shall be bound to perform all their obligations mentioned in this agreement to the assignee immediately they are notified of the assignment. The assignee shall be entitled to take all the legal procedures against whoever doesn’t perform his obligations under this agreement.
2. You may not assign your obligations and rights under this agreement or authorize a third party to manage your account in the application except after getting a written consent from us.
(4) Modifications:
1. The user shall be bound with the changes and modifications done by the application in relation to the applied policies and he has to accept any modifications considered by the application of “TaBkTnaa - طبختنا” to be necessary.
2. We may at anytime conduct modifications or improvements we consider appropriate and necessary for increasing the efficiency of the application. The user shall be bound with any directions or instructions provided by the application to him in this regard.
3. We may modify the costs and commissions at anytime and in case there is an increase in these costs or commissions, we will give notice to the user thereof a period of time before the entry into force of this increase.
4. You may not change any terms of this agreement amend or replace them without a written consent from the application of “TaBkTnaa - طبختنا”.
5. We may amend or update these conditions and provisions of the agreement in relation to the use of the application without notifying you thereof. Thus, you have to have access to this agreement regularly.
6. You agree to be bound by all the additional conditions and terms that will be made available to you in connection with the use of any of the services available via the application. These additional conditions and terms are attached to this agreement.
(5) Cancellation of the Agreement:
The agreement shall be deemed to have been automatically rescinded without the need of excuses or taking judicial procedures in any of the following cases:
1. In case your breach of any paragraph or term of the terms of this agreement above mentioned is proved while reserving all our rights to claim compensation for the damages resulting therefrom.
2. The non-payment by the user of the fees and costs agreed upon.
3. Assigning or subleasing the account without our consent.
4. The non-performance by the user of any obligations provided for this agreement without taking serious actions to eliminate this breach while reserving our rights to claim compensations if necessary.
5. Inability to document any information you provided us with.
6. In case we decide at anytime that your activities resulted in legal disputes to you or to other users.
7. The cease of the activity of the application or the cease of the activity of the official of application management.
(6) Applicable Law and Competent Courts:
1. This agreement shall be governed by the laws in force within Hashemite Kingdom of Jordan.
2. Judiciary within Hashemite Kingdom of Jordan shall have jurisdiction over any dispute that might arise from the interpretation or performance of this agreement.
3. In case any of the provisions of this agreement becomes illegal or unenforceable, the legality and enforceability of the other provisions will not be affected.
(7) Notices:
1. Any notices you like to send to the application of “TaBkTnaa - طبختنا” must be sent through the features specified within the application. Any notices sent outside the application shall not be considered.
2. Any notices the application of “TaBkTnaa - طبختنا” likes to send to you shall be either by publicizing them via the application or sending them to you via the mobile phone number you provided us with during the registration process. You are supposed to have known of the notice as soon as the notice is publicized via the application or with the lapse of 24 hours from the time at which the message was sent to you.
(8) Language:
1. Arabic text of this agreement shall be the certified text in relation to interpretation and application of its conditions and provisions.
2. In case of conflict between the Arabic text and the translated text of this agreement, the Arabic text shall prevail.